EcoSplash Privacy Policy

1. Introduction
EcoSplash Online Marketplace ("EcoSplash", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, use our services, purchase products, or interact with us in any other way.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Name
- Email address
- Phone number
- Postal address
- Payment information
- Account login details
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website or use our services, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited
- Time and date of visit
- Other usage data
2.3 Information from Third Parties
We may also receive personal information from third parties such as payment processors, service providers, and business partners.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and improve our services and products
- To process transactions and send you related information
- To communicate with you, including responding to your inquiries
- To send you marketing and promotional materials
- To personalise your experience on our website
- To monitor and analyse usage and trends to improve your experience
- To protect our rights and the safety of our users
- To comply with legal obligations
4. Disclosure of Your Information
We may share your personal information with:
- Service providers who assist us in operating our website and providing our services and products
- Business partners and affiliates for marketing purposes
- Legal and regulatory authorities if required by law
- Any other third parties with your consent
5. Data Security
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Access to Your Information
You have the right to access, update, and correct your personal information. If you wish to do so, please contact us using the information provided below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@ecosplash.com.au or 1300 543 372
Effective Date: August 2024

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Thank you for choosing Eco Splash!